At The Mobile Medic, we value your trust. This policy explains how we handle your data when you use our repair services.
1. Information We Collect
We only collect information necessary to complete your repair and pickup:
- Personal Details: Name, Phone Number, Email Address.
- Location Data: Address for Pickup and Delivery.
- Device Information: Brand, Model, Passcode (if required for testing), and issues description.
2. How We Use Your Data
We strictly use your data for:
✓ Scheduling pickups and drops.
✓ Communicating repair status updates.
✓ Generating invoices and warranty cards.
3. Data Security
Your device data (Photos, Contacts, Chats) is strictly off-limits to our technicians. We recommend backing up your device before handing it over, but we maintain strict "No-Snoop" policies in our labs. We do not sell your phone number to third parties.
4. Contact Us
For privacy concerns, email us at: support@themobilemedic.in